Groceries will be delivered directly to the delivery address specified by the User. Deliveries are performed by PramoPack delivery team, depending on the nature of the goods and the delivery location. Goods will be delivered to the front door of private residences (as far as accessible) and to the reception desk of business Users. PramoPack does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of PramoPack control that may result in early or delayed deliveries. You agree that PramoPack shall not be liable for any deliveries made outside the expected delivery time frame.